Shipping and Delivery Policy
At Digi Motherland Solutions, we strive to provide efficient and timely services to our valued customers. Please read our Shipping and Delivery Policy to understand the process better.
1. Shipping Methods
Currently, Digi Motherland Solutions offers digital services that do not require physical shipping. All services such as web design, SEO, digital marketing, and other services are delivered online, and customers will receive updates via email, phone, or through our secure customer portal.
2. Service Delivery Time
Web Design and Development: After the initial consultation, our team will provide you with an estimated timeline for completion. Typically, the delivery time for web design projects is between 7 to 14 business days, depending on the complexity and customization required.
SEO Services: SEO services are ongoing, and the impact of SEO efforts can be seen over time, usually within 1-3 months. Regular updates will be shared via email or through our project management platform.
Digital Marketing Campaigns: Digital marketing services such as Google Ads, Facebook Ads, and WhatsApp marketing are generally activated within 3 to 5 business days from the date of order confirmation.
3. Delivery Methods
Once your service is ready, you will receive the deliverables through:
- Email: Most of our deliverables, such as reports, campaign results, and progress updates, will be sent via email to the address provided at checkout.
- Customer Portal: You will also have access to a dedicated portal for tracking the progress of your ongoing services.
4. Delays and Issues
While we strive to meet the estimated delivery times, external factors or unforeseen circumstances may cause slight delays. We will notify you promptly if there is any delay in the delivery of your services and work to resolve the issue as quickly as possible.
5. Service Modifications or Cancellations
If you need to modify or cancel an order after the service has begun, please contact our customer support team as soon as possible. Depending on the status of the service, we may be able to accommodate your request.
6. Contact Information
If you have any questions regarding our shipping and delivery process or need assistance, feel free to contact our support team:
- Email: motherlandbusinessdevelopers@gmail.com
- Phone: 7387515287
- Customer Support Hours: Monday to Friday, 9:00 AM to 6:00 PM (IST)
Thank you for choosing Digi Motherland Solutions!